Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The return cost is the customer's responsibility.

To qualify for a return, the item must be in the same condition in which you received it, unused, with the tags and in the original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at
You can then purchase a return label and ship the product to us.
Items returned to us without first requesting a return will not be accepted.

You can always contact us at for questions regarding returns.

Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can assess the problem and make it right.

Exceptions / non-returnable items.
Certain types of items cannot be returned, including perishable items (such as food, flowers or plants), customized products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns for clearance items or gift certificates.

The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we have received and verified your return, and let you know if the refund has been approved or not. If approved, you will be automatically refunded via your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.